Everything you need to run your delivery business
Delivery Connect helps customers find independent, on-demand food delivery drivers. This app helps you manage delivery orders from start to finish. Set up your profile, pricing and zones, share your order link with customers, receive orders, and track every delivery live on the map. Customers can find and book a driver on the Find-a-Driver page. Follow the steps below to get started.
Purchase a plan from the plan page. Starter plans are pay-as-you-go at $1 per delivery credit, Valid for 1 year, Professional is $49/month with 75 credits, and Elite is $99/month with 200 credits, additional delivery credits can be purchased on any plan. Receiving a delivery offer uses one credit — credits unlock offers but don't guarantee a specific number of them.
Add your display name, business name and logo on the Driver Profile page. These appear on your public Find-a-Driver card, your order form, and your confirmation page so customers recognise you.
Toggle 'pays upfront' on if you're happy to pay for items at pickup and be reimbursed on delivery, or off if you only pick up pre-paid items. Set your upfront spending limit so customers know the maximum you'll cover.
Toggle 'delivers alcohol' on if you're willing to pick up and deliver alcohol, or off if you don't. Customers can filter drivers by this on Find-a-Driver.
Choose the methods customers can use to reimburse you or pay your delivery fee — cash, bank transfer, card, or other. Select all that apply on your Driver Profile page.
On the Driver Profile page, set your per-kilometre rate and your minimum fee. The customer order form will calculate the delivery fee automatically for the customer. Your driver profile card will also show the delivery fee to the customer.
Use the online/offline toggle on your dashboard to start or stop accepting new orders. A green light shows you're open. Going offline pauses new orders immediately — any in-progress deliveries are unaffected.
Your pickup and delivery zones are set on the Driver Profile page. Each zone has a centre and radius. Orders with a pickup or delivery outside your active zones can't be placed with you.
Copy your personalised delivery order form link from the driver profile page and share it with customers. They can submit delivery requests directly through that link, which opens your branded order form.
Customers browse available drivers, filter by service area, and select you before filling out your order form.
When a customer places an order on your delivery order form while you're online, it will appear in your dashboard and you'll receive an email notification. Accept it to begin the delivery flow.
Orders move through pending → accepted → picked up → in transit → delivered, or cancelled. You and your customer both see the current status update in real time.
Open the Delivery Map to see active deliveries, pickup and drop-off locations, and live tracking steps as orders move through pickup, transit and delivery.
Add a short note to the bottom of your driver profile card from the Driver Profile page — use it for current wait times, special instructions, or a friendly greeting.
Messages sent through your order form arrive in your Support Inbox. Open it from the Menu to read, mark as read, or resolve messages from your customers.
Check the Performance page for insights into your delivery volume, completion rates and trends over time.
You can view all active, completed and cancelled deliveries on the dashboard. You can also review completed deliveries on the Performance page.
Save the app to your device so it opens like a native app. On iPhone in Safari, tap Share → Add to Home Screen. On Android in Chrome, tap the three-dot menu → Add to Home screen.
The Support Centre has guidance and a contact form to send us a message — we'll get back to you within 24 hours.
Track, and manage all deliveries from one dashboard.
Track active deliveries in real time and send customers live updates.
Flexible plans that scale with your delivery volume.
Control exactly where you pickup and deliver with geofence boundaries.
Get help and guidance whenever you need it and send messages to support directly from the app.
Customers submit delivery requests through your branded order form.
Automatic delivery fee calculation based on your rate and distance.
Personalise your driver card, order form and tracking page with your name, business and logo.
Build your own driver profile with your name, business and logo so customers recognise you.
Customers can find available drivers in their area and choose the right one for their delivery.
Share your own personalised order form link with customers so they can submit delivery requests directly to you.
Manage your profile, fees, zones, orders and performance all from one dashboard.